Terms of Service & Legal Disclosures
Scope: Company Services, Digital Products, & Software Platforms (including RevuSend)
1. Agreement to Terms
By accessing or using the Bright Stacker website, digital marketing services, or software platforms (including RevuSend, collectively the “Services”), operated by Bright Stacker (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our Services.
Legal and Disclosures – RevuSend App
Welcome to RevuSend
RevuSend is a lightweight app designed to help small and local businesses automate review request follow-up and strengthen their online reputation. With just a few taps, RevuSend allows you to send branded, personalized emails to recent customers—making it easier than ever to collect online reviews, boost local trust, and grow your credibility.
This page outlines the legal terms, privacy policies, and consent-related details associated with your use of the RevuSend app.
By using RevuSend, you agree to the terms outlined here. If you do not agree, please do not use the app.
1. Data We Collect
When you use the RevuSend platform, you may provide the following information:
- Your name and business name
- Your email address
- Your business phone number
- The names and email addresses of customers you manually enter or upload
- Message content or review request templates you create
- Consent checkbox confirmation (for compliance)
- Timestamps of your activity within the app
This data is stored securely using trusted third-party services: Google, Glide (the no-code platform powering the app), and Make.com (for workflow automation).
2. How We Use Your Data
We use the information you provide to:
- Send personalized review request emails on your behalf
- Display contacts, messages, and review request history in your dashboard
- Log consent and usage details for privacy compliance
- Power your account functionality (add/edit/delete customers)
We do not sell, share, or use your data for advertising or analytics. Your data stays private and is only used to support your RevuSend experience.
3. Consent and User Responsibilities
By using RevuSend, you confirm:
- You are at least 18 years of age
- You agree to this Legal and Disclosures statement
- You have proper permission to email the customers you add
- You will not use the app for spamming, mass marketing, or unsolicited communication
Your use of RevuSend must remain legal, ethical, and aligned with customer communication best practices. The platform is intended for legitimate businesses collecting feedback from real customers.
4. Privacy Requests and Data Access
You may contact us anytime to:
- Review or request a copy of your stored data
- Delete your account and all associated data
- Revoke previously granted consent
To submit a privacy-related request, email us at contact@brightstacker.com
You can also request deletion directly within your RevuSend account.
5. Termination and Misuse Policy
We reserve the right to suspend or remove your access to RevuSend if:
- You violate these terms or local laws
- You misuse the app for spam, fake reviews, or deceptive practices
- We detect unauthorized, suspicious, or abusive behavior tied to your account
6. Changes to This Policy
We may update this page from time to time. If changes are made, the new version will be published here with an updated Effective Date. Continued use of RevuSend implies your agreement with the most recent version.
7. About Bright Stacker
RevuSend is a tool published by BrightStacker.com — a platform focused on building lean, AI-powered business tools that help entrepreneurs and local service providers grow with smart automation.
8. Cancellation Policy
RevuSend operates on a subscription basis. You may cancel your subscription at any time by providing written notice via email to contact@brightstacker.com or by using the cancellation option within your account dashboard.
- Month-to-Month Subscriptions: Month-to-month plans are non-refundable after the 14-day trial period. Cancellations must be received at least 14 days prior to your next billing date to avoid being charged for the following month.
- Annual Subscriptions: Annual plans are non-refundable after the 14-day trial period. Access will remain active through the end of your current billing period. Cancellations must be received at least 14 days prior to your next billing date to avoid being charged for the annual subscription.
- No Partial Refunds: We do not offer prorated refunds for unused portions of a billing cycle.
- Confirmation: You will receive written confirmation of your cancellation, and your account will remain active until the end of the current paid term.
Our mission is to make digital growth simple, affordable, and accessible for everyday business owners.
For questions or support, contact:
📧 contact@brightstacker.com
- We collect only the business and customer data you choose to provide.
- We use it only to send review requests and power your app functionality.
- We do not sell or misuse your data.
- You can access or delete your data at any time.
- You are responsible for using RevuSend ethically and legally.
Thank you for choosing RevuSend to grow your business reputation. We're proud to support local businesses like yours.
2. Services Provided
Bright Stacker provides multiple categories of service and technology solutions:
- Software Access & Platforms: Access to subscription-based software platforms (such as RevuSend) that enable businesses to automate customer review requests, contact storage, review link management, email generation, and multi-sync integrations.
- Marketing & Consulting Systems: Digital marketing strategies, local SEO, automated workflows, and business systems design.
- Service Deliverables & Physical Goods: Depending on the selected plan, Company may provide physical materials (e.g., custom review cards) or digital deliverables to facilitate the use of our systems.
Specific quantities, features, and service levels associated with your account are defined by the plan you select at purchase or upgrade. We reserve the right to modify, update, or discontinue any feature or service at any time without prior notice.
2.1: Physical Goods & Fulfillment
For subscription plans that include physical materials (e.g., review cards):
- Delivery: Physical materials are shipped to the address provided by the user in their account settings. You are responsible for ensuring your shipping address is accurate and up to date.
- Third-Party Carriers: Bright Stacker is not liable for shipping delays, losses, or damage caused by third-party carriers (e.g., USPS, UPS, FedEx).
- Replacement Requests: Any claims regarding missing or damaged shipments must be submitted to contact@brightstacker.com within fourteen (14) days of the anticipated delivery date.
- Standard Usage: Physical cards are provided as a supplement. Company does not guarantee that the distribution of these materials will result in specific review volumes or business outcomes.
2.1.1 Fulfillment Timing:
Access to software platforms is granted immediately upon account creation. However, production and shipping of physical materials are strictly contingent upon successful completion of trial periods and the processing of the first paid subscription payment.
3. Third-Party Integrations & Data Syncing
Our software platforms enable multi-sync workflows and automated integrations with various third-party software, applications, and CRM platforms, including but not limited to QuickBooks, JobNimbus, Jobber, and other custom software connected via APIs, webhooks, or automation tools (e.g., Make.com).
- User Authorization & Responsibility: By linking or syncing a third-party application to our software, you represent and warrant that you hold full legal rights and authorization to access, transfer, and sync data between those platforms.
- API Changes & Third-Party Availability: Third-party software providers frequently update APIs, security requirements, or terms of service. Bright Stacker is not liable if an update or outage by an external provider breaks, restricts, or disrupts integration functionality.
- Data Accuracy: While our systems automate record creation and data transfer, you remain solely responsible for verifying the accuracy of all customer, operational, and financial records. Bright Stacker disclaims liability for data synchronization errors or business interruptions arising from third-party platform behavior.
4. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent that:
- You are legally capable of entering into binding agreements.
- You are using the services for legitimate business purposes.
5. Account Responsibility
If you create an account with Bright Stacker or its software platforms:
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activity under your account.
- You agree to provide accurate and complete information.
We are not liable for losses resulting from unauthorized account access.
6. Subscription Billing
Subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected. By subscribing, you authorize Bright Stacker to charge your payment method on a recurring basis until cancellation. All fees are non-transferable and non-refundable except as expressly stated in these Terms.
7. Free Trial
If a free trial is offered, billing will automatically begin at the end of the trial period unless canceled before the trial expires. You are responsible for canceling before the trial ends to avoid charges.
8. Refund Policy
Due to the digital nature of our Software and immediate access upon purchase, all subscription payments are non-refundable unless explicitly stated otherwise in writing. No refunds will be issued for:
- Partial billing periods
- Unused time
- Failure to cancel before renewal
- Account suspension or termination for policy violations
9. Cancellation
You may cancel your subscription at any time by emailing: contact@brightstacker.com. Cancellation takes effect at the end of the current billing cycle. No prorated refunds will be provided.
10. Acceptable Use
You agree not to:
- Use our services for unlawful purposes
- Send spam or unsolicited communications in violation of applicable laws (including CAN-SPAM, GDPR, or similar regulations)
- Upload malicious code or attempt to interfere with platform security
- Misrepresent your identity
- Use our tools to harass, defraud, or deceive others
You are solely responsible for ensuring that your communications comply with all applicable email marketing and privacy laws.
11. Third-Party Services
Our systems rely on third-party platforms including but not limited to Glide, Make.com, Zoho Mail, Tally, hosting providers, and payment processors. Bright Stacker does not control these services and is not responsible for:
- Service interruptions
- Data loss
- Feature limitations
- Policy changes
- Third-party outages
Your use of third-party services is subject to their respective terms and policies.
12. Intellectual Property
All content, branding, software logic, workflows, and proprietary systems associated with Bright Stacker and its software products are owned by Bright Stacker. You may not copy, modify, distribute, reverse engineer, or exploit any part of our intellectual property without written permission.
13. Indemnification
You agree to indemnify and hold harmless Bright Stacker from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your misuse of our services
- Your violation of these Terms
- Your violation of applicable laws
- Any content or communications you send through our tools or integrations
14. Disclaimer of Warranties
Our services and software are provided “as is” and “as available.” Bright Stacker makes no guarantees regarding:
- Increased reviews or revenue
- Improved search rankings
- Business growth outcomes
- Email deliverability rates
We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
15. Limitation of Liability
To the fullest extent permitted by law, Bright Stacker’s total liability shall not exceed the total amount paid by you during the six (6) months immediately preceding the event giving rise to the claim. Bright Stacker shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, revenue, data, goodwill, or business interruption.
16. Arbitration and Class Action Waiver
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration conducted in the State of Minnesota. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration. All disputes must be brought individually.
17. Force Majeure
Bright Stacker shall not be liable for failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, internet outages, third-party failures, government actions, or acts of God.
18. Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms. Upon termination, access to our services will cease immediately.
19. Changes to Terms
We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.
20. Governing Law
These Terms shall be governed by the laws of the State of Minnesota, without regard to conflict of law principles.
21. Chargebacks & Payment Disputes
If you initiate a chargeback without first contacting Bright Stacker to resolve the issue:
- Your account may be suspended immediately
- You agree to reimburse Bright Stacker for any fees associated with the dispute
22. Service Availability Disclaimer
Bright Stacker does not guarantee uninterrupted access to our services. Scheduled maintenance, updates, or third-party outages may temporarily impact availability.
23. Contact Information
If you have questions about these Terms, you may contact us at:
Email: contact@brightstacker.com
Address: PO Box 48, New London, MN 56273
Bright Stacker Affiliate Program Agreement
Contact Email: contact@brightstacker.com
By signing up to be an Affiliate in the Bright Stacker Affiliate Program (“Program”), you agree to be bound by the following terms and conditions (“Affiliate Agreement”). This Affiliate Agreement operates in conjunction with Bright Stacker’s main Terms of Service.
1. Enrollment & Eligibility
- 1.1 Qualification: To enroll in the Program, you must be at least 18 years of age and legally capable of entering into binding contracts.
- 1.2 Account Accuracy: You agree to provide accurate, complete, and updated registration information (including payment routing details) upon signup.
- 1.3 Right to Reject: Bright Stacker reserves the right to evaluate and reject any affiliate application or terminate an existing affiliate account at any time at our sole discretion.
2. Commission & Payment Terms
- 2.1 Commission Rate: Affiliates earn a 25% recurring commission on qualified, paid subscriptions generated via their unique affiliate tracking link for as long as the referred user maintains an active, paid subscription.
- 2.2 Tracking & Conversion: Referral links utilize cookies to track prospective customers. Commissions are awarded on a last-touch / first-click basis via our tracking software (e.g., systeme.io).
- 2.3 Payment Schedule & Payouts: Commissions are calculated and paid out on an automated weekly basis for eligible earnings. Payouts require a valid linked payment processor (e.g., Wise / Bluevine).
- 2.4 Minimum Payout Threshold: The minimum balance required to trigger an automated payout is $50.00 USD. Balances below this threshold roll over to the following payout cycle.
- 2.5 Refunds & Chargebacks: If a referred customer requests a refund or initiates a chargeback on a subscription fee, any commission associated with that transaction will be clawed back or deducted from future affiliate earnings.
3. Acceptable Promotion & Conduct
Affiliates must promote Bright Stacker and its software solutions (including RevuSend) in a professional and lawful manner.
- 3.1 Anti-Spam / CAN-SPAM Compliance: You strictly agree NOT to engage in unsolicited email marketing, spamming, mass cold messaging, or any activity that violates CAN-SPAM, GDPR, or our Email Compliance Policy.
- 3.2 PPC / Search Bidding Rules: You may not bid on branded keywords (including "Bright Stacker", "BrightStacker", "RevuSend", or variations thereof) in Google Ads, Bing Ads, or other pay-per-click engines unless granted explicit written permission.
- 3.3 Self-Referrals Prohibited: Purchasing subscriptions through your own affiliate tracking link for personal or internal company use is strictly prohibited and will result in immediate forfeiture of commissions and account termination.
- 3.4 Truth in Advertising: You may not make false, misleading, or exaggerated claims regarding the Software, guaranteed review counts, revenue increases, or search rankings.
4. Intellectual Property & Brand Assets
- 4.1 Limited License: Bright Stacker grants you a non-exclusive, non-transferable, revocable license to use our official promotional materials, logos, and banners solely for promoting our Program.
- 4.2 Brand Integrity: You may not alter, modify, or misuse Bright Stacker logos or branding assets. All intellectual property rights remain exclusively with Bright Stacker.
5. Relationship of Parties
You and Bright Stacker are independent contractors. Nothing in this Agreement creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties.
6. Termination
- 6.1 Termination at Will: Either party may terminate participation in this Program at any time, with or without cause, by providing written notice via email to contact@brightstacker.com.
- 6.2 Termination for Cause: Immediate termination and cancellation of unpaid commissions will occur if you violate any terms of this Agreement, engage in fraud, or breach our Acceptable Use Policy.
7. Limitation of Liability & Indemnification
- 7.1 Disclaimer of Warranties: The Program and tracking systems are provided on an “as is” and “as available” basis without express or implied warranties.
- 7.2 Limitation of Liability: Bright Stacker shall not be liable for indirect, special, or consequential damages arising in connection with this Program.
- 7.3 Indemnification: You agree to indemnify, defend, and hold harmless Bright Stacker from any claims, liabilities, losses, or expenses resulting from your breach of this Agreement.
8. Governing Law & Dispute Resolution
- 8.1 Governing Law: This Agreement shall be governed by the laws of the State of Minnesota, without regard to conflict of law principles.
- 8.2 Arbitration & Class Action Waiver: Any legal dispute arising under this Agreement shall be resolved through binding individual arbitration in the State of Minnesota, with a waiver of class-action rights.
9. Contact Information
For questions or support regarding the Bright Stacker Affiliate Program, contact us at:
Email: contact@brightstacker.com
Address: PO Box 48, New London, MN 56273
