Terms of Service
Effective Date: 02/11/2026
Company: Bright Stacker
Website: https://www.brightstacker.com
Software: RevuSend
1. Agreement to Terms
By accessing or using RevuSend (“Software”), operated by Bright Stacker (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you may not access or use the Software.
2. Services Provided
Bright Stacker provides:
Access to the RevuSend software platform
Digital marketing services
Review management services
Consulting and related business services
RevuSend is a subscription-based software platform that enables businesses to request and manage customer reviews through automated email notifications.
Features may include contact storage, review link management, automated email generation, webhook integrations, and related tools.
We reserve the right to modify, update, or discontinue any service at any time without prior notice.
3. Eligibility
You must be at least 18 years old to use our services.
By using our services, you represent that:
You are legally capable of entering into binding agreements.
You are using the services for legitimate business purposes.
4. Account Responsibility
If you create an account for RevuSend:
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activity under your account.
You agree to provide accurate and complete information.
We are not liable for losses resulting from unauthorized account access.
5. Subscription Billing
RevuSend is offered as a recurring subscription service.
Subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected.
By subscribing, you authorize Bright Stacker to charge your payment method on a recurring basis until cancellation.
All fees are non-transferable and non-refundable except as expressly stated in these Terms.
6. Free Trial
If a free trial is offered, billing will automatically begin at the end of the trial period unless canceled before the trial expires.
You are responsible for canceling before the trial ends to avoid charges.
7. Refund Policy
Due to the digital nature of the Software and immediate access upon purchase, all subscription payments are non-refundable unless explicitly stated otherwise in writing.
No refunds will be issued for:
Partial billing periods
Unused time
Failure to cancel before renewal
Account suspension or termination for policy violations
8. Cancellation
You may cancel your subscription at any time by emailing: contact@brightstacker.com.
Cancellation takes effect at the end of the current billing cycle.
No prorated refunds will be provided.
9. Acceptable Use
You agree not to:
Use the Software for unlawful purposes
Send spam or unsolicited communications in violation of applicable laws (including CAN-SPAM, GDPR, or similar regulations)
Upload malicious code or attempt to interfere with platform security
Misrepresent your identity
Use the Software to harass, defraud, or deceive others
You are solely responsible for ensuring that your communications comply with all applicable email marketing and privacy laws.
10. Third-Party Services
RevuSend relies on third-party platforms including but not limited to Glide, Make.com, Zoho Mail, Tally, hosting providers, and payment processors.
Bright Stacker does not control these services and is not responsible for:
Service interruptions
Data loss
Feature limitations
Policy changes
Third-party outages
Your use of third-party services is subject to their respective terms and policies.
11. Intellectual Property
All content, branding, software logic, workflows, and proprietary systems associated with RevuSend are owned by Bright Stacker.
You may not copy, modify, distribute, reverse engineer, or exploit any part of the Software without written permission.
12. Indemnification
You agree to indemnify and hold harmless Bright Stacker from any claims, damages, losses, liabilities, costs, or expenses arising from:
Your misuse of the Software
Your violation of these Terms
Your violation of applicable laws
Any content or communications you send through the Software
13. Disclaimer of Warranties
The Software is provided “as is” and “as available.”
Bright Stacker makes no guarantees regarding:
Increased reviews
Increased revenue
Improved search rankings
Business growth outcomes
Email deliverability rates
We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
14. Limitation of Liability
To the fullest extent permitted by law, Bright Stacker’s total liability shall not exceed the total amount paid by you during the six (6) months immediately preceding the event giving rise to the claim.
Bright Stacker shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of profits, revenue, data, goodwill, or business interruption.
15. Arbitration and Class Action Waiver
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration conducted in the State of Minnesota.
You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.
All disputes must be brought individually.
16. Force Majeure
Bright Stacker shall not be liable for failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, internet outages, third-party failures, government actions, or acts of God.
17. Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms.
Upon termination, access to the Software will cease immediately.
18. Changes to Terms
We may update these Terms at any time.
Continued use of the Software after changes constitutes acceptance of the revised Terms.
19. Governing Law
These Terms shall be governed by the laws of the State of Minnesota, without regard to conflict of law principles.
20. Arbitration & Dispute Resolution
Any dispute arising from these Terms shall first be resolved through good faith negotiation.
If unresolved, disputes shall be settled by binding arbitration in the State of Minnesota.
You waive the right to participate in class actions or class-wide arbitration.
21. Chargebacks & Payment Disputes
If you initiate a chargeback without first contacting Bright Stacker to resolve the issue:
Your account may be suspended immediately
You agree to reimburse Bright Stacker for any fees associated with the dispute
22. Service Availability Disclaimer
Bright Stacker does not guarantee uninterrupted access to the software.
Scheduled maintenance, updates, or third-party outages may temporarily impact availability.
23. Contact Information
If you have questions about these Terms, you may contact us at: